Administrators
Manage commissions and payouts
Intermediate guide · about 20 minutes · Site administrator.
At a glance
Audience: Site administrator. Difficulty: intermediate. Time: about 20 minutes.
Prerequisites
- manage_auction_settlements capability
- At least one paid auction order
Steps
1. Open settlements
Go to Auctions → Settlements.
2. Review ledger fields
Check gross amount, commission, fees, refunds, net amount, and payout status for each settlement.
3. Handle holder payout requests
Review pending payout requests and any uploaded transaction proof. Mark statuses such as approved, paid, reversed, or disputed according to your process.
4. Keep refunds in sync
When WooCommerce refunds or cancels orders, confirm settlement rows update. Do not pay holders for reversed amounts.
Payout statuses
pendingapprovedpaidreverseddisputed
Payout request statuses
pending, approved, paid, rejected, cancelled